PSeeSolutions respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how PSeeSolutions collects, uses, discloses, and protects information when you visit www.pseesolutions.com, contact us, request a consultation, communicate with us, or use our services.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

• Your name

• Company or organization name

• Email address

• Telephone or mobile number

• Mailing address

• Information included in a contact form or consultation request

• Information provided when communicating with our team

• Information necessary to provide requested products or services

• Communication preferences and text-message consent records

Please do not submit confidential, financial, medical, account-password, or other highly sensitive information through a general website contact form.

2. Information Collected Automatically

When you visit our website, certain information may be collected automatically by our website platform, hosting provider, analytics services, security tools, or similar technologies. This information may include:

• Internet Protocol address

• Browser type

• Device type

• Operating system

• Date and time of access

• Referring website

• Pages viewed

• Links clicked

• Approximate geographic location

• Website usage and diagnostic information

This information helps us operate, secure, analyze, and improve the website.

3. Cookies and Similar Technologies

Our website may use cookies, pixels, local storage, and similar technologies to operate properly, remember preferences, analyze website traffic, improve performance, and protect against fraud or abuse.

Some cookies are necessary for the website to function. Others may be used for analytics or marketing, depending on the services enabled on the website.

You can control or delete cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.

4. How We Use Information

We may use collected information to:

• Respond to questions and requests

• Schedule consultations or appointments

• Prepare proposals or service recommendations

• Provide and support our services

• Communicate about service requests, projects, invoices, or accounts

• Send administrative or security-related notices

• Improve our website, services, and customer experience

• Measure website traffic and performance

• Prevent fraud, misuse, or security incidents

• Maintain business and communication records

• Comply with legal, regulatory, or contractual requirements

• Send marketing communications when permitted by law and consistent with your preferences

We will not use personal information for materially different purposes without providing appropriate notice when required.

5. How We Disclose Information

PSeeSolutions does not sell personal information for monetary compensation.

We may disclose information in the following circumstances:

Service providers

We may disclose information to trusted vendors that assist us with website hosting, analytics, email delivery, communications, scheduling, payment processing, customer management, data storage, security, and other business operations.

These providers are permitted to use information only as necessary to perform services for us or as otherwise allowed by law.

Legal and safety requirements

We may disclose information when reasonably necessary to:

• Comply with applicable law, a subpoena, court order, or legal process

• Respond to lawful government requests

• Protect the rights, property, or safety of PSeeSolutions, our customers, or others

• Investigate fraud, misuse, security incidents, or unlawful activity

• Enforce agreements or policies

Business transactions

Information may be transferred as part of a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, subject to applicable legal requirements.

With your direction or consent

We may disclose information when you direct us to do so or provide consent.

6. Mobile and Text-Message Communications

When you provide your mobile number and expressly consent to receive text messages from PSeeSolutions, we may send you service-related messages, including appointment reminders, support updates, project communications, account notifications, and other communications related to your relationship with us.

Promotional text messages will be sent only when you have provided any consent required by applicable law.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out of text messages and HELP for assistance. You may also contact us at info@pseesolutions.com.

Consent to receive promotional text messages is not a condition of purchasing goods or services.

Mobile information, text-message opt-in data, and text-message consent will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes. We may disclose such information to service providers that help us deliver and manage text messages, provided they use it only to perform services on our behalf.

The FCC states that commercial texts generally require written consent and that consumers may revoke consent through reasonable means. 

7. Email Communications

You may unsubscribe from promotional emails by using the unsubscribe link included in the message or by contacting us.

Even after opting out of promotional emails, you may continue to receive non-promotional communications concerning active services, support requests, transactions, security issues, or your business relationship with PSeeSolutions.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Fulfill the purposes described in this policy

• Provide requested services

• Maintain appropriate business records

• Resolve disputes

• Enforce agreements

• Satisfy legal, tax, accounting, security, or regulatory requirements

Retention periods may vary depending on the type of information and the reason it was collected.

9. Information Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, email system, transmission method, or electronic storage system can be guaranteed to be completely secure. You should use caution when submitting information online and avoid sending passwords or highly sensitive information through ordinary email or website forms.

Ohio law provides an affirmative-defense framework for qualifying organizations that create, maintain, and comply with written cybersecurity programs containing administrative, technical, and physical safeguards that reasonably conform to recognized frameworks. 

10. Children’s Privacy

Our website and services are intended for businesses and adults and are not directed to children under 13 years of age.

We do not knowingly collect personal information from children under 13. If we learn that a child under 13 has submitted personal information to us, we will take reasonable steps to delete it.

COPPA applies to covered websites and online services that collect personal information from children under 13. 

11. Your Privacy Choices

You may contact us to request that we:

• Provide information about personal information we maintain about you

• Correct inaccurate contact information

• Delete certain personal information

• Update your communication preferences

• Stop sending promotional email or text communications

Some requests may be limited by legal, contractual, security, record-retention, or operational requirements. We may need to verify your identity before completing a request.

To submit a request, email info@pseesolutions.com.

12. Third-Party Websites and Services

Our website may contain links to websites or services operated by third parties. PSeeSolutions does not control those third parties and is not responsible for their privacy, security, content, or business practices.

We encourage you to review the privacy policy of any third-party website you visit.

13. Do Not Track Signals

Some browsers offer a “Do Not Track” setting. Because there is not a universally accepted standard for responding to these signals, our website may not respond to them consistently.

You may manage cookies and tracking technologies through your browser settings and any cookie-preference tools made available on our website.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, technology, or legal requirements.

The updated policy will be posted on this page with a revised “Last Updated” date. Your continued use of the website after an update constitutes acknowledgment of the revised policy.

15. Contact Us

Questions, requests, or comments concerning this Privacy Policy may be directed to:

PSeeSolutions
138 East Main Street
New Albany, Ohio 43054

Email: info@pseesolutions.com
Website: www.pseesolutions.com